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NEMT

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NEMT Learning Outcome

Non-emergency medical transportation (NEMT) is an important benefit for Medicaid beneficiaries who need to get to and from medical and other qualifying plan of care associated services but have no means of transportation. As a result of the completion of this module, you will understand how to access NEMT services for yourself or an individual you support.

Getting Started

Welcome to Non-Emergency Medical Transportation (NEMT), a training created by the Transportation Initiative.

Non-emergency medical transportation (NEMT) is an important benefit for Medicaid beneficiaries who need to get to and from medical and other qualifying plans of care associated services but have no means of transportation. As a result of the completion of this module, you will understand how to access NEMT services for yourself or an individual you support.

For each unit, there is a video, transcript, audio file, and PDF.
You can view a workbook for the entire module here: NEMT Module Workbook

Before beginning the module, watch this video:

What is NEMT?

Learn more about NEMT (6 minute video).



Listen to the audio file on “What is NEMT?”:


View the quick reference card for “What is NEMT?” here:

What is NEMT?
Kentucky’s Regional Transportation Brokers

Learn about Kentucky’s Regional Transportation Brokers (5 minute video).



Listen to the audio file on “Kentucky’s Regional Transportation Brokers”:


View the quick reference card for “Kentucky’s Regional Transportation Brokers” here:

Kentucky’s Regional Transportation Brokers
NEMT Eligibility

Learn about eligibility for NEMT (12 minute video).



Listen to the audio file on “NEMT Eligibility”:


View the quick reference card for NEMT Eligibility here:

NEMT Eligibility
NEMT Covered Trips

Learn what trips may be covered by NEMT (6 minute video).



Listen to the audio file on “NEMT Covered Trips”:


View the quick reference card for “NEMT Covered Trips” here:

NEMT Covered Trips
Who can Provide NEMT rides?

Learn who can provide NEMT rides (7 minute video).



Listen to the audio file on “Who can provide NEMT Rides”:


View the quick reference card for “Who can Provide NEMT Rides” here:

Who Can Provide NEMT Rides?
NEMT Private Auto Providers

Learn how people can provide NEMT as Private Auto Providers (7 minute video).



Listen to the audio file on “NEMT Private Auto Providers”:


View the quick reference card for “NEMT Private Auto Providers” here:

NEMT Private Auto Providers
Escorts & Assistance

Learn how to use escorts & assistance during NEMT rides (5 minute video).


View the quick reference card for “Escorts & Assistance” here:

Escorts and Assistance
Troubleshooting NEMT Issues

Learn how to troubleshoot NEMT service issues (12 minute video).


View the quick reference card for “Troubleshooting NEMT Issues” here:

Troubleshooting NEMT Issues
Scheduling NEMT Rides

Learn how to schedule NEMT Rides (9 minute video)


View the quick reference card for “Scheduling NEMT Rides” here:

Scheduling Rides
Contacts

Kentucky’s Office of Transportation Delivery
The Office of Transportation Delivery handles questions and answers complaints from recipients, subcontractors, or regional brokers and resolves them.​ Call if you need assistance with any issues or concerns. ​Phone: 1 (888) 941-7433

Kentucky Relay Service​
​TDD Users:     1 (800) 648-6056​
Voice Users:   1 (800) 648-6057

Kentucky Protection & Advocacy ​
Website: www.kypa.net
Phone: 1 (800) 372-2988

Local Centers for Independent Living
Find you local Center for Independent Living and contact information here: https://silc.ky.gov/Pages/Centers-for-Independent-Living.aspx

Resources

View additional resources on NEMT:


List of Kentucky’s Regional Transportation Brokers
Human Services Transportation Delivery (HSTD) Program
NEMT Booklet (for consumers)
NEMT Booklet (for providers)
NEMT Module Workbook

Thank you for completing the NEMT module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




Hart-Supported Living

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Hart-Supported Living Learning Outcome

Hart Supported Living is a program of the Department for Aging and Independent Living that allows Kentuckians with a disability the option to create their own individually designed plan of supports. This program provides ongoing and one-time request funds, including funds for home modifications, service animals, caregivers, and more. As a result of the completion of this module, you will understand Hart-Supported Living and the types of funds this program provides.  

Getting Started

Welcome to Hart-Supported Living, a training created by the Transportation Initiative.

Hart Supported Living is a program of the Department for Aging and Independent Living that allows Kentuckians with a disability the option to create their own individually designed plan of supports. This program provides ongoing and one-time request funds, including funds for home modifications, service animals, caregivers, and more.

Before you begin the course, watch this video:

What is Hart-Supported Living?

Learn more about Hart Supported Living (6-minute video).



Listen to the audio file for “What is Hart-Supported Living?” here:

“What is Hart-Supported Living?” Transcript
“What is Hart-Supported Living?” Quick Reference Card
Eligibility

Learn about eligibility requirements and regulations for Hart-Supported Living (6-minute video).

Listen to the audio for “Eligibility” here:

“Eligibility” Transcript
“Eligibility” Quick Reference Card
Service Requests

Learn about the types of service funds provided by Hart-Supported Living and how to request them (11-minute video).

Listen to the audio for Service Requests here:

“Service Requests” Transcript
“Service Requests” Quick Reference Card
Applications

Learn about the process for applying for funds through Hart-Supported Living and how to get help when applying (9-minute video).

Listen to the audio for Applications here:

“Applications” Transcript
“Applications” Quick Reference Card
Resources
View the Kentucky Revised Statute 210.770 here.
View the Kentucky Administrative Regulation and Policy Manual for Hart Supported Living here.
View the Financial Eligibility Worksheet here (Microsoft Excel Spreadsheet).
View the Financial Eligibility Worksheet Instructions here (Microsoft Word Document).
View a list of Hart-Supported Living Regional Coordinators and their contact information here.
View the Hart-Supported Living Application Packet here (Microsoft Word Document).
View Application Guidance for a Hart-Supported Living grant here (Microsoft Word Document).
View the official description of Hart-Supported Living here.
View the Policy Sheet for Hart-Supported Living here.
Contact

Hart-Supported Living State Office:

Phone: (502) 564-6930​
Email: HSL@ky.gov​
Address: 275 E. Main Street 3E-E
Frankfort, Kentucky 40601

View a list of Hart-Supported Living Regional Coordinators and their contact information here.

Thank you for completing the Hart-Supported Living module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




EPSDT

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Early and Periodic Screening, Diagnosis, and Treatment

Early and Periodic Screening, Diagnosis, and Treatment – or EPSDT – is a program administered by the Department of Medicaid Services. EPSDT provides regular health screening services and medically necessary special services to children and young adults who qualify through Medicaid or KCHIP enrollment. Transportation may be provided to these appointments and services. As a result of the completion of this module, you will understand EPSDT transportation options.  

EPSDT & Transportation

Learn more about EPSDT (7-minute video).

Listen to the audio for “EPSDT & Transportation”

View a PDF for EPSDT & Transportation here:Download

Thank you for completing the EPSDT module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

First Steps

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First Steps

First Steps is Kentucky’s state-wide early intervention system administered by the Department for Public Health in the Cabinet for Health and Family Services. First Steps provides services to children with developmental disabilities from birth to age three. Services may be provided at home, in center-based programs, or in clinical settings. As a result of the completion of this module, you will gain an overview of First Steps and learn how to access transportation supports within the program. 

First Steps Overview

Learn more about First Steps (3-minute video).

Listen to the audio for “First Steps Overview”

View a PDF for First Steps Overview here:Download
Transportation to First Steps Appointments

Learn more about Transportation to First Steps Appointments (3-minute video).

Listen to the audio for “Transportation to First Steps Appointments” below.

View a PDF for Transportation to First Steps Appointments here:Download

Thank you for completing the First Steps module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

Community Integration Supplement

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Community Integration Supplement

The Department for Aging and Independent Living (DAIL) and the Kentucky Transportation Cabinet Community Integration Supplement, or CIS, provides money to help those with a serious mental illness to live in the community. These funds can be used to pay for transportation needs. As a result of the completion of this module, you will understand eligibility criterion and application process for the Community Integration Supplement.  

State Supplement Programs

Learn more about State Supplement Programs (3-minute video).

Listen to the audio for “State Supplement Programs”

View a PDF for State Supplement Programs:Download
Community Integration Supplement

Learn more about Community Integration Supplements below (3-minute video).

Listen to the audio for “Community Integration Supplement” below.

View a PDF for Community Integration Supplement here:Download
Applying for Community Integration Supplement

Learn more about Applying for Community Integration Supplements below (8-minute video).

Listen to the audio for “Applying for Community Integration Supplement” below.

View a PDF for Applying for Community Integration Supplement here:Download
Recertifications

Learn more about recertifications below (2-minute video).

Listen to the audio for “Recertifications” below.

View a PDF for Recertifications here:Download
Resources
Division of Family Support Operation ManualDownload
Kentucky Protection & Advocacy CIS GuideDownload
PASA FAQDownload

Thank you for completing the Community Integration Supplement module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

Kentucky Assistive Technology Loan Corporation

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Kentucky Assistive Technology Loan Corporation Learning Outcome

The Kentucky Assistive Technology Loan Corporation (KATLC) provides loans for equipment that will improve the quality of life or increase the independence of Kentuckians with disabilities. This program has provided more than $7 million in loans to Kentuckians with disabilities to obtain the assistive technology they need. As a result of the completion of this module, you will understand the transportation supports available through a loan from KATLC. 

Getting Started

Welcome to Kentucky Assistive Technology Loan Corporation (KATLC), a training created by the Transportation Initiative.

The Kentucky Assistive Technology Loan Corporation (KATLC) provides loans for equipment that will improve the quality of life or increase the independence of Kentuckians with disabilities. This program has provided more than $7 million in loans to Kentuckians with disabilities to obtain the assistive technology they need. 

Before beginning the module, watch the video below.

 

What is KATLC?

Learn more about KATLC (4-minute video).



Listen to the audio file for “What is KATLC?” here:

“What is KATLC?” Transcript
“What is KATLC?” Quick Reference Card
Covered Services

Learn about the services covered through KATLC (3-minute video).

Listen to the audio for KATLC Covered Services here:

“KATLC Covered Services” Transcript
“KATLC Covered Services” Quick Reference Card
Eligibility

Learn about the requirements for KATLC eligibility (2-minute video).

Listen to the audio for KATLC Eligibility here:

“KATLC Eligibility” Transcript
“KATLC Eligibility” Quick Reference Card
Application Process

Learn about the process for applying for a loan through KATLC (3-minute video).

Listen to the audio for KATLC Application Process here:

“KATLC Application Process” Transcript
“KATLC Application Process” Quick Reference Card
Contact

Kentucky Assistive Technology Loan Corporation
Toll Free: 1-877-675-0195​
Email: edu.katlc@ky.gov​
Website: www.katlc.ky.gov

Thank you for completing the KATLC module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

 

 

 

Ride Share

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Ride Share Learning Outcome

A Ride Share is a way that drivers who are going to a destination can offer to share the trip with others who need to travel to the same or nearby locations. A Ride Share allows drivers to share the cost of gas while providing transportation assistance to one or more riders. As a result of the completion of this module, you will understand how to access Ride Share opportunities.  

Getting Started

Welcome to Ride Share, a training created by the Transportation Initiative at the University of Kentucky Human Development Institute.

A Ride Share is a way that drivers who are going to a destination can offer to share the trip with others who need to travel to the same or nearby locations. A Ride Share allows drivers to share the cost of gas while providing transportation assistance to one or more riders. As a result of the completion of this module, you will understand how to access Ride Share opportunities.  

For each unit, there is a video, transcript, audio file, and PDF.

You can view a workbook for the entire module here: Ride Share Topic Workbook

Before beginning the module, watch this video:

What is a Ride Share?

Learn more about Ride Share options (6 minute video).



Listen to the audio file on “What is a Ride Share?”:


View the quick reference card for What is Ride Share? here:

What is Ride Share?
Create Ride Share Agreements

Learn how to create Ride Share agreements (7 minute video).



Listen to the audio file on “Create Ride Share Agreements?”:


View the reference card for Creating Ride Share Agreements here:

Create Ride Share Agreements
Ride Share Frequently Asked Questions

Review answers to frequently asked questions about Ride Share (3 minute video).



Listen to the audio file on “Ride Share Frequently Asked Questions.”:


View the quick reference card for Ride Share FAQs here:

Ride Share FAQs
Assist with Ride Share Planning

Learn how to assist with Ride Share planning (4 minute video).

Listen to the audio file on “Assist with Ride Share Planning.”:
Waze Carpool

Learn how to ride share using Waze Carpool (8 minute video).



Listen to the audio file on “Waze Carpool”:


View the quick reference card for Waze Carpool here:

Waze Carpool
Partner with Waze Carpool

Learn how employers, agencies, and schools can partner with Waze Carpool (4 minute video).



Listen to the audio file on “Partner with Waze Carpool”:


View the quick reference card for Partnering with Waze Carpool here:

Partner with Waze Carpool

Uber & Lyft

Compare Uber & Lyft to ride share services (4 minute video).



Listen to the audio file on “Uber and Lyft”:


View the quick reference card for Uber & Lyft here:

Uber & Lyft
Ride Share Savings

Learn how to calculate Ride Share savings (3 minute video).

Listen to the audio file on “Ride Share Savings”:
Ride Share Savings Calculator

Use our Ride Share Savings Calculator to determine the potential savings for your commute.

Resources

Sample Ride Share Signup Sheet

Sample Ride Share Planning Spreadsheet

View the module workbook for Ride Share here.

Thank you for completing the Ride Share module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




K-TAP Kentucky WORKS Program

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K-TAP Kentucky WORKS Program Learning Outcome

The K-TAP Kentucky WORKS Program is a service available to Kentuckians who are unemployed, under-employed, or about to become unemployed and are pregnant or responsible for a child under 19 years of age. This program offers monthly transportation support payments and yearly auto repair funds to work-eligible individuals. As a result of the completion of this module, you will understand the transportation supports available to K-TAP eligible households through the Kentucky WORKS Program. 

Getting Started

Welcome to K-TAP Kentucky WORKS Program, a training created by the Transportation Initiative.

The K-TAP Kentucky WORKS Program is a service available to Kentuckians who are unemployed, under-employed, or about to become unemployed and are pregnant or responsible for a child under 19 years of age. This program offers monthly transportation support payments and yearly auto repair funds to work-eligible individuals. 

Before beginning the module, watch this video:

What is K-TAP?

Learn more about K-TAP (2 minute video).



Listen to the audio file for “What is K-TAP?” here:

“What is KTAP?” Transcript
“What is KTAP?” Quick Reference Card
K-TAP Eligibility

Learn about eligibility for K-TAP (3-minute video).

Listen to the audio for K-TAP Eligibility here:

“K-TAP Eligibility” Transcript
“K-TAP Eligibility” Quick Reference Card
Kentucky WORKS Program

Learn about the Kentucky WORKS Program (2-minute video).

Listen to the audio for Kentucky WORKS Program here:

“Kentucky WORKS Program” Transcript
“Kentucky WORKS Program” Quick Reference Card
Monthly Transportation Payments

Learn about monthly transportation payments (3-minute video).

Listen to the audio for Monthly Transportation Payments here:

“Monthly Transportation Payments” Transcript
“Monthly Transportation Payments” Quick Reference Card
Other Transportation Support Services

Learn about other transportation support services offered through the Kentucky WORKS Program (2-minute video).

Listen to the audio for Other Transportation Support Services here:

“Other Transportation Support Services” Transcript
Other Transportation Support Services” Quick Reference Card
Yearly Auto Repair Funds

Learn about auto repair and associated expenses funds (6-minute video).

Listen to the audio for Yearly Auto Repair Funds here:

“Yearly Auto Repair Funds” Transcript
“Yearly Auto Repair Funds” Quick Reference Card
Applying for K-TAP Kentucky WORKS Program

Learn how to apply for K-TAP (3-minute video).


Listen to the audio for Applying for K-TAP Kentucky WORKS Program here:

“Applying for K-TAP Kentucky WORKS Program” Transcript
“Applying for K-TAP Kentucky WORKS Program” Quick Reference Card.
When a K-TAP Recipient Goes to Work

Learn about what to do when a Kentucky WORKS Program participant goes to work (5-minute video).


Listen to the audio for When a Kentucky WORKS Program Participant Goes to Work here:

“When a Kentucky WORKS Program Participant Goes to Work” Transcript
“When a Kentucky WORKS Program Participant Goes to Work” Quick Reference Card
Resources

View additional resources on K-TAP and Kentucky WORKS:

View the Kentucky WORKS Operation Manual here.
View a chart for resource and income limits for K-TAP here.

K-TAP Website

Contact

Division of Family Support​
275 East Main Street 3E-I​
Frankfort, KY 40621​

​(502) 564-7050

Thank you for completing the K-TAP Kentucky WORKS module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




a red and white bus outside in front of a tall building

Public Transit

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Public Transit

Public Transit is a passenger transportation service that is available to the public, usually for a fare per ride. Public Transit is a critical service for many people to work, shop, and access community activities. As a result of the completion of this module, you will understand features of Public Transit, including ride free programs and travel training.

Getting Started

Welcome to Public Transit, a training created by the Transportation Initiative.

Public Transit is a passenger transportation service that is available to the public, usually for a fare per ride. Public Transit is a critical service for many people to work, shop, and access community activities. As a result of the completion of this module, you will understand features of Public Transit, including ride free programs and travel training. Each unit includes a video, quick reference card, and audio file.

To begin, click the light grey box below.

Public Transit Overview

Learn more about Public Transit (7 minute video).

View the Quick Reference Card for Public Transit Overview here.

Listen to the audio for this section below:

Kentucky’s Public Transit Providers

Learn about the different public transit providers in Kentucky (4-minute video).

View the Quick Reference Card for Kentucky’s Public Transit Providers here.

Listen to the audio for this section below:

Learning to Ride Public Transit

Learn about how you can learn to ride public transit. (3-minute video).

View the Quick Reference Card for “Learning to Ride Public Transit” here.

Listen to the audio for this section below:

Public Transit Apps

Learn about public transit apps (5-minute video).

View the Quick Reference Card for “Public Transit Apps” here.

Listen to the audio for this section below:

Thank you for completing the Public Transit module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation