ADA Paratransit

ADA Paratransit Learning Outcome

ADA Paratransit an available service when a city’s fixed-route transit system does not meet the needs of an individual with a disability. ADA Paratransit is important for individuals with disabilities to fully participate in the community. As a result of the completion of this module, you will understand how to access ADA Paratransit for yourself or an individual you support.

Getting Started

Welcome to ADA Paratransit, a training created by the Transportation Initiative at the University of Kentucky Human Development Institute.

ADA Paratransit an available service when a city’s fixed-route transit system does not meet the needs of an individual with a disability. ADA Paratransit is important for individuals with disabilities to fully participate in the community. As a result of the completion of this module, you will understand how to access ADA Paratransit for yourself or an individual you support.

For each unit, there is a video, transcript, audio file, and PDF.

Before beginning the module, watch this module:

What is ADA Paratransit?

Learn more about ADA Paratransit service and where it is offered (4-minute video).

Listen to the audio file on “What is ADA Paratransit?”:



Eligibility Categories

Learn about Category I, Category II, and Category III eligibility for ADA Paratransit (6 minute video).




Listen to the audio file on “Eligibility Categories”:



Review a PDF to learn about Category I, Category II, and Category III eligibility for ADA Paratransit:

Service Types

Understand the types of ADA Paratransit service – unconditional, conditional, and temporary (7 minute video).

Listen to the audio file on “Service Types”:

Review a PDF to understand the types of ADA Paratransit service – unconditional, conditional, and temporary:

Eligibility Determination Process

Learn about the eligibility determination process for ADA Paratransit (9 minute video).

Listen to the audio file on “Eligibility Determination Process”:

Review a PDF to learn about the eligibility determination process for ADA Paratransit:

Obtaining Assistance with Applications

Find out how to obtain assistance with applications for ADA Paratansit (4 minute video).

Listen to the audio file on “Obtaining Assistance with Applications”:

Review a PDF to find out how to obtain assistance with applications for ADA Paratansit:

Service Denials & Appeals Process

Understand ADA Paratransit service denials and how to nagivate the appeals process (5 minute video).

Listen to the audio file on “Service Denials & Appeals Process”:

Review a PDF to understand ADA Paratransit service denials and how to nagivate the appeals process:

Visitor Status and Non-Resident Eligibility

Learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident (5 minute video).

Listen to the audio file on “Visitor Status and Non-Resident Eligiblity”:

Review a PDF to learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident:

Riding with Companions and Personal Attendants

Find out about riding with a Companion or a Personal Attendant (6 minute video).

Listen to the audio file on “Riding with Companions and Personal Attendants”:

Review a PDF to find out about riding with a Companion or a Personal Attendant:

Scheduling ADA Paratransit Rides

Understand how to schedule ADA Paratransit Rides (7 minute video).

Listen to the audio file on “Scheduling ADA Paratransit Rides”:

Review a PDF to understand how to schedule ADA Paratransit Rides:

Travel Training

Travel Training is a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services (3 minute video).

Listen to the audio file on “Travel Training”:

Review a PDF to learn more about Travel Training, a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services:

Resources

Find additional resources on some ADA Paratransit options in Kentucky:

Review a PDF of all ADA Paratransit services available in Kentucky and their contact information:

Thank you for completing the ADA Paratransit module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




NEMT

NEMT Learning Outcome

Non-emergency medical transportation (NEMT) is an important benefit for Medicaid beneficiaries who need to get to and from medical and other qualifying plan of care associated services but have no means of transportation. As a result of the completion of this module, you will understand how to access NEMT services for yourself or an individual you support.

Getting Started

Welcome to Non-Emergency Medical Transportation (NEMT), a training created by the Transportation Initiative.

Non-emergency medical transportation (NEMT) is an important benefit for Medicaid beneficiaries who need to get to and from medical and other qualifying plans of care associated services but have no means of transportation. As a result of the completion of this module, you will understand how to access NEMT services for yourself or an individual you support.

For each unit, there is a video, transcript, audio file, and PDF.

Before beginning the module, watch this video:

What is NEMT?

Learn more about NEMT (6 minute video).



Listen to the audio file on “What is NEMT?”:


View the quick reference card for “What is NEMT?” here:

Kentucky’s Regional Transportation Brokers

Learn about Kentucky’s Regional Transportation Brokers (5 minute video).



Listen to the audio file on “Kentucky’s Regional Transportation Brokers”:


View the quick reference card for “Kentucky’s Regional Transportation Brokers” here:

NEMT Eligibility

Learn about eligibility for NEMT (12 minute video).



Listen to the audio file on “NEMT Eligibility”:


View the quick reference card for NEMT Eligibility here:

NEMT Covered Trips

Learn what trips may be covered by NEMT (6 minute video).



Listen to the audio file on “NEMT Covered Trips”:


View the quick reference card for “NEMT Covered Trips” here:

Who can Provide NEMT rides?

Learn who can provide NEMT rides (7 minute video).



Listen to the audio file on “Who can provide NEMT Rides”:


View the quick reference card for “Who can Provide NEMT Rides” here:

NEMT Private Auto Providers

Learn how people can provide NEMT as Private Auto Providers (7 minute video).



Listen to the audio file on “NEMT Private Auto Providers”:


View the quick reference card for “NEMT Private Auto Providers” here:

Escorts & Assistance

Learn how to use escorts & assistance during NEMT rides (5 minute video).


View the quick reference card for “Escorts & Assistance” here:

Troubleshooting NEMT Issues

Learn how to troubleshoot NEMT service issues (12 minute video).


View the quick reference card for “Troubleshooting NEMT Issues” here:

Scheduling NEMT Rides

Learn how to schedule NEMT Rides (9 minute video)


View the quick reference card for “Scheduling NEMT Rides” here:

Contacts

Kentucky’s Office of Transportation Delivery
The Office of Transportation Delivery handles questions and answers complaints from recipients, subcontractors, or regional brokers and resolves them.​ Call if you need assistance with any issues or concerns. ​Phone: 1 (888) 941-7433

Kentucky Relay Service​
​TDD Users:     1 (800) 648-6056​
Voice Users:   1 (800) 648-6057

Kentucky Protection & Advocacy ​
Website: www.kypa.net
Phone: 1 (800) 372-2988

Local Centers for Independent Living
Find you local Center for Independent Living and contact information here: https://silc.ky.gov/Pages/Centers-for-Independent-Living.aspx

Thank you for completing the NEMT module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




Hart-Supported Living

Hart-Supported Living Learning Outcome

Hart Supported Living is a program of the Department for Aging and Independent Living that allows Kentuckians with a disability the option to create their own individually designed plan of supports. This program provides ongoing and one-time request funds, including funds for home modifications, service animals, caregivers, and more. As a result of the completion of this module, you will understand Hart-Supported Living and the types of funds this program provides.  

Getting Started

Welcome to Hart-Supported Living, a training created by the Transportation Initiative.

Hart Supported Living is a program of the Department for Aging and Independent Living that allows Kentuckians with a disability the option to create their own individually designed plan of supports. This program provides ongoing and one-time request funds, including funds for home modifications, service animals, caregivers, and more.

Before you begin the course, watch this video:

What is Hart-Supported Living?

Learn more about Hart Supported Living (6-minute video).



Listen to the audio file for “What is Hart-Supported Living?” here:

Eligibility

Learn about eligibility requirements and regulations for Hart-Supported Living (6-minute video).

Listen to the audio for “Eligibility” here:

Service Requests

Learn about the types of service funds provided by Hart-Supported Living and how to request them (11-minute video).

Listen to the audio for Service Requests here:

Applications

Learn about the process for applying for funds through Hart-Supported Living and how to get help when applying (9-minute video).

Listen to the audio for Applications here:

Contact

Hart-Supported Living State Office:

Phone: (502) 564-6930​
Email: HSL@ky.gov
Address: 275 E. Main Street 3E-E
Frankfort, Kentucky 40601

Thank you for completing the Hart-Supported Living module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation




Kentucky’s Office of Vocational Rehabilitation

Kentucky’s Office of Vocational Rehabilitation Learning Outcome

Kentucky’s Office of Vocational Rehabilitation (OVR) provides vocational services to help people with disabilities prepare for, obtain, and retain employment.  As a result of the completion of this module, you will understand services, eligibility, and the transportation supports available through the Office of Vocational Rehabilitation.

Overview

Learn about Kentucky’s Office of Vocational Rehabilitation (2-minute video).

Listen to the audio for “Office of Vocational Rehabilitation Overview”:

Review a PDF for “Office of Vocational Rehabilitation Overview”:

Eligibility

Learn about Kentucky’s Office of Vocational Rehabilitation (OVR) Eligibility (5-minute video).

Listen to the audio for “OVR Eligibility”:

Review the PDF for “OVR Eligibility”:

Order of Selection

Learn about OVR’s Order of Selection process (3-minute video).

Listen to the audio for “Order of Selection”:

Review the PDF for “Order of Selection”:

Services

Learn about services offered by the Office of Vocational Rehabilitation (3-minute video).

Listen to the audio for “OVR Services”:

Review the PDF for “OVR Services”:

Driver Assistive Technology Program

Learn about OVR’s Driver Assistive Technology Program (8-minute video).

Listen to the audio for “Driver Assistive Technology Program”:

Review the PDF for “Driver Assistive Technology Program”:

Vehicle Modification Services

Learn about Vehicle Modification Services (5-minute video).

Listen to the audio for “Vehicle Modification Services”:

Review the PDF for “Vehicle Modification Services”:

Thank you for completing the training module on Kentucky’s Office of Vocational Rehabilitation services. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

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EPSDT

Early and Periodic Screening, Diagnosis, and Treatment

Early and Periodic Screening, Diagnosis, and Treatment – or EPSDT – is a program administered by the Department of Medicaid Services. EPSDT provides regular health screening services and medically necessary special services to children and young adults who qualify through Medicaid or KCHIP enrollment. Transportation may be provided to these appointments and services. As a result of the completion of this module, you will understand EPSDT transportation options.  

EPSDT & Transportation

Learn more about EPSDT (7-minute video).

Listen to the audio for “EPSDT & Transportation”

Thank you for completing the EPSDT module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

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First Steps

First Steps

First Steps is Kentucky’s state-wide early intervention system administered by the Department for Public Health in the Cabinet for Health and Family Services. First Steps provides services to children with developmental disabilities from birth to age three. Services may be provided at home, in center-based programs, or in clinical settings. As a result of the completion of this module, you will gain an overview of First Steps and learn how to access transportation supports within the program. 

First Steps Overview

Learn more about First Steps (3-minute video).

Listen to the audio for “First Steps Overview”

Transportation to First Steps Appointments

Learn more about Transportation to First Steps Appointments (3-minute video).

Listen to the audio for “Transportation to First Steps Appointments” below.

Thank you for completing the First Steps module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

Community Integration Supplement

Community Integration Supplement

The Department for Aging and Independent Living (DAIL) and the Kentucky Transportation Cabinet Community Integration Supplement, or CIS, provides money to help those with a serious mental illness to live in the community. These funds can be used to pay for transportation needs. As a result of the completion of this module, you will understand eligibility criterion and application process for the Community Integration Supplement.  

State Supplement Programs

Learn more about State Supplement Programs (3-minute video).

Listen to the audio for “State Supplement Programs”

Community Integration Supplement

Learn more about Community Integration Supplements below (3-minute video).

Listen to the audio for “Community Integration Supplement” below.

Applying for Community Integration Supplement

Learn more about Applying for Community Integration Supplements below (8-minute video).

Listen to the audio for “Applying for Community Integration Supplement” below.

Recertifications

Learn more about recertifications below (2-minute video).

Listen to the audio for “Recertifications” below.

Thank you for completing the Community Integration Supplement module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

Transportation to COVID-19 Testing

Transportation to COVID-19 Testing Learning Outcome

The Department for Aging and Independent Living (DAIL) and the Kentucky Transportation Cabinet Office of Transportation Delivery (KYTC-OTD) have formed a partnership to provide accessible transportation to COVID-19 testing sites for individuals with disabilities. As a result of the completion of this module, you will understand the transportation supports available in Kentucky to get to a COVID-19 testing site. 

Eligibility and Services

Learn more about Transportation to COVID-19 Testing (3-minute video).

Listen to the audio for “Transportation to COVID-19 Testing”

Review a PDF about scheduling rides to COVID testing sites:

Message from DAIL

Listen to a message from Victoria Elridge, the Commissioner for the Department of Aging and Independent Living (3-minute video).

Links

To find a COVID-19 testing location in your area:
Website: kycovid19.ky.gov

To schedule a ride to your COVID-19 test:
Toll Free: 1-877-925-0037

Thank you for completing the Transportation to COVID-19 Testing module. Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

Kentucky Assistive Technology Loan Corporation

Kentucky Assistive Technology Loan Corporation Learning Outcome

The Kentucky Assistive Technology Loan Corporation (KATLC) provides loans for equipment that will improve the quality of life or increase the independence of Kentuckians with disabilities. This program has provided more than $7 million in loans to Kentuckians with disabilities to obtain the assistive technology they need. As a result of the completion of this module, you will understand the transportation supports available through a loan from KATLC. 

Getting Started

Welcome to Kentucky Assistive Technology Loan Corporation (KATLC), a training created by the Transportation Initiative.

The Kentucky Assistive Technology Loan Corporation (KATLC) provides loans for equipment that will improve the quality of life or increase the independence of Kentuckians with disabilities. This program has provided more than $7 million in loans to Kentuckians with disabilities to obtain the assistive technology they need. 

Before beginning the module, watch the video below.

 

What is KATLC?

Learn more about KATLC (4-minute video).



Listen to the audio file for “What is KATLC?” here:

Covered Services

Learn about the services covered through KATLC (3-minute video).

Listen to the audio for KATLC Covered Services here:

Eligibility

Learn about the requirements for KATLC eligibility (2-minute video).

Listen to the audio for KATLC Eligibility here:

Application Process

Learn about the process for applying for a loan through KATLC (3-minute video).

Listen to the audio for KATLC Application Process here:

Contact

Kentucky Assistive Technology Loan Corporation
Toll Free: 1-877-675-0195​
Email: edu.katlc@ky.gov
Website: www.katlc.ky.gov

Thank you for completing the KATLC module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation

 

 

 

 

Ride Share

Ride Share Learning Outcome

A Ride Share is a way that drivers who are going to a destination can offer to share the trip with others who need to travel to the same or nearby locations. A Ride Share allows drivers to share the cost of gas while providing transportation assistance to one or more riders. As a result of the completion of this module, you will understand how to access Ride Share opportunities.  

Getting Started

Welcome to Ride Share, a training created by the Transportation Initiative at the University of Kentucky Human Development Institute.

A Ride Share is a way that drivers who are going to a destination can offer to share the trip with others who need to travel to the same or nearby locations. A Ride Share allows drivers to share the cost of gas while providing transportation assistance to one or more riders. As a result of the completion of this module, you will understand how to access Ride Share opportunities.  

For each unit, there is a video, transcript, audio file, and PDF.

Before beginning the module, watch this video:

What is a Ride Share?

Learn more about Ride Share options (6 minute video).



Listen to the audio file on “What is a Ride Share?”:


View the quick reference card for What is Ride Share? here:

Create Ride Share Agreements

Learn how to create Ride Share agreements (7 minute video).



Listen to the audio file on “Create Ride Share Agreements?”:


View the reference card for Creating Ride Share Agreements here:

Ride Share Frequently Asked Questions

Review answers to frequently asked questions about Ride Share (3 minute video).



Listen to the audio file on “Ride Share Frequently Asked Questions.”:


View the quick reference card for Ride Share FAQs here:

Assist with Ride Share Planning

Learn how to assist with Ride Share planning (4 minute video).

Listen to the audio file on “Assist with Ride Share Planning.”:
Waze Carpool

Learn how to ride share using Waze Carpool (8 minute video).



Listen to the audio file on “Waze Carpool”:


View the quick reference card for Waze Carpool here:

Partner with Waze Carpool

Learn how employers, agencies, and schools can partner with Waze Carpool (4 minute video).



Listen to the audio file on “Partner with Waze Carpool”:


View the quick reference card for Partnering with Waze Carpool here:

Uber & Lyft

Compare Uber & Lyft to ride share services (4 minute video).



Listen to the audio file on “Uber and Lyft”:


View the quick reference card for Uber & Lyft here:

Ride Share Savings

Learn how to calculate Ride Share savings (3 minute video).

Listen to the audio file on “Ride Share Savings”:
Ride Share Savings Calculator

Use our Ride Share Savings Calculator to determine the potential savings for your commute.

Thank you for completing the Ride Share module! Please click the link below to complete a satisfaction survey to help us create better content for you in the future. (optional)

Transportation Initiative Evaluation