ADA Paratransit

ADA Paratransit Learning Outcome

ADA Paratransit an available service when a city’s fixed-route transit system does not meet the needs of an individual with a disability. ADA Paratransit is important for individuals with disabilities to fully participate in the community. As a result of the completion of this module, you will understand how to access ADA Paratransit for yourself or an individual you support.

What is ADA Paratransit?

Learn more about ADA Paratransit service and where it is offered (4 minute video).

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Review a PDF to learn more about ADA Paratransit service and where it is offered:

Eligibility Categories

Learn about Category I, Category II, and Category III eligibility for ADA Paratransit (6 minute video).




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Review a PDF to learn about Category I, Category II, and Category III eligibility for ADA Paratransit:

Service Types

Understand the types of ADA Paratransit service – unconditional, conditional, and temporary (7 minute video).

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Review a PDF to understand the types of ADA Paratransit service – unconditional, conditional, and temporary:

Eligibility Determination Process

Learn about the eligibility determination process for ADA Paratransit (9 minute video).

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Review a PDF to learn about the eligibility determination process for ADA Paratransit:

Obtaining Assistance with Applications

Find out how to obtain assistance with applications for ADA Paratansit (4 minute video).

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Review a PDF to find out how to obtain assistance with applications for ADA Paratansit:

Service Denials & Appeals Process

Understand ADA Paratransit service denials and how to nagivate the appeals process (5 minute video).

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Review a PDF to understand ADA Paratransit service denials and how to nagivate the appeals process:

Visitor Status and Non-Resident Eligibility

Learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident (5 minute video).

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Review a PDF to learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident:

Riding with Companions and Personal Attendants

Find out about riding with a Companion or a Personal Attendant (6 minute video).

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Review a PDF to find out about riding with a Companion or a Personal Attendant:

Scheduling ADA Paratransit Rides

Understand how to schedule ADA Paratransit Rides (7 minute video).

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Review a PDF to understand how to schedule ADA Paratransit Rides:

Travel Training

Travel Training is a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services (3 minute video).

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Review a PDF to learn more about Travel Training, a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services:

Additional Resources

Find additional resources on some ADA Paratransit options in Kentucky:

Print and review a workbook for the entire course, ADA Paratransit here: