ADA Paratransit Learning Outcome

ADA Paratransit an available service when a city’s fixed-route transit system does not meet the needs of an individual with a disability. ADA Paratransit is important for individuals with disabilities to fully participate in the community. As a result of the completion of this module, you will understand how to access ADA Paratransit for yourself or an individual you support.

Learn more about ADA Paratransit service and where it is offered (4 minute video).

Listen to the audio file on "What is ADA Paratransit?":

Review a PDF to learn more about ADA Paratransit service and where it is offered:

What is ADA Paratransit?


Learn about Category I, Category II, and Category III eligibility for ADA Paratransit (6 minute video).

Listen to the audio file on "Eligibility Categories":

Review a PDF to learn about Category I, Category II, and Category III eligibility for ADA Paratransit:

Eligibility Categories


Understand the types of ADA Paratransit service – unconditional, conditional, and temporary (7 minute video).

Listen to the audio file on "Service Types":

Review a PDF to understand the types of ADA Paratransit service – unconditional, conditional, and temporary:

Service Types


Learn about the eligibility determination process for ADA Paratransit (9 minute video).

Listen to the audio file on "Eligibility Determination Process":

Review a PDF to learn about the eligibility determination process for ADA Paratransit:

Eligibility Determination Process


Find out how to obtain assistance with applications for ADA Paratansit (4 minute video).

Listen to the audio file on "Obtaining Assistance with Applications":

Review a PDF to find out how to obtain assistance with applications for ADA Paratansit:

Obtaining Assistance with Applications


Understand ADA Paratransit service denials and how to nagivate the appeals process (5 minute video).

Listen to the audio file on "Service Denials & Appeals Process":

Review a PDF to understand ADA Paratransit service denials and how to nagivate the appeals process:

Service Denials & Appeals Process


Learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident (5 minute video).

Listen to the audio file on "Visitor Status and Non-Resident Eligibility":

Review a PDF to learn how riders can use ADA Paratransit service in other cities via Visitor Status and individuals outside coverage areas can apply as a Non-Resident:

Visitor Status and Non-Resident Eligibility


Find out about riding with a Companion or a Personal Attendant (6 minute video).

Listen to the audio file on "Riding with Companions and Personal Attendants":

Review a PDF to find out about riding with a Companion or a Personal Attendant:

Riding with Companions and Personal Attendants


Understand how to schedule ADA Paratransit Rides (7 minute video).

Listen to the audio file on "Scheduling ADA Paratransit Rides":

Review a PDF to understand how to schedule ADA Paratransit Rides:

Scheduling ADA Paratransit Rides


Travel Training is a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services (3 minute video).

Listen to the audio file on "Travel Training":

Review a PDF to learn more about Travel Training, a free service offered to ADA Paratransit eligible riders that provides training and assistance on riding fixed-route transit services:

Travel Training